1. introduction

The Hotel Gude GmbH & Co. KG is committed to making its website and mobile applications accessible in accordance with legal requirements. This is based on the legal requirements of the German Accessibility Reinforcement Act (BFSG), in particular Section 3 BFSG, and the Accessibility Ordinance (BFV). The accessibility requirements also result from Section 14 BFSG in conjunction with Section 3 (1) BFSG and the BFV. These regulations transpose Directive (EU) 2019/882 on accessibility requirements for products and services into national law.
The specific technical measures are based on the guidelines of the Web Content Accessibility Guidelines (WCAG) in version 2.2 with conformity levels A and AA.
This accessibility statement applies to the gude.de website.

2. state of accessibility

This website is partially accessible, as not all requirements are fully met.

3. non-accessible content

a) Technical barriers

Unvollständige HTML-Struktur: Beispielsweise werden <h1>-Überschriften nicht konsequent genutzt oder Formularfelder sind nicht korrekt mit <label>-Elementen verknüpft.

b) Content barriers

Non-accessible PDF and Office documents: These documents often have a lack of semantic structure, non-accessible tables or inadequate alternative texts.
Language mix without labeling: Some English terms or sections are not correctly linguistically labeled in the code.

c) Disproportionate burden

In accordance with Article 5 of Directive (EU) 2016/2102, an exception may be made for certain content due to a disproportionate burden.
Despite extensive efforts, it is currently not possible for us to provide the following content completely barrier-free:

Many PDF and Word documents published before 28.06.2025 do not meet the accessibility requirements. They often lack a clear structure, meaningful alternative texts for images or contain complex tables whose accessible preparation would require considerable personnel and technical effort.
We strive to make new documents accessible as a matter of principle. If you require a specific document in an accessible version, please contact us - we will provide you with this if possible.

4. further information on the accessibility of the service

General description of the service
The Hotel Gude is a family-run, 4-star superior hotel in the Niederzwehren district of Kassel, which is centrally located and easily accessible from the ICE train station and the highway.
It has around 90 rooms and suites, plus 5 modern apartments where guests can stay in style.
The hotel attaches great importance to sustainability and is certified to GreenSign Level 4 in order to assume ecological, social and economic responsibility.
Descriptions and explanations of the service
Guests can check in from 15:00, use the reception during the day and check into their booked room; check-out is until 11:00.
In addition to accommodation, the Hotel Gude offers meals in the in-house restaurant "Pfeffermühle" and in the bar "Salzbar", breakfast from the buffet and, on request, menus with regional products.
For events and conferences, nine flexible conference rooms and packages from around 10 people are available - including standard technology, WLAN, support and catering packages.

5. preparation and review of this declaration

This declaration was created on 09.10.2025. Test methodology:
Self-assessment (internal tests with various browsers and keyboard navigation) as well as partially automated tests with WAVE.

6. feedback and contact details

If you notice any barriers when using our website or if you require information on non-accessible content, please contact us.

Hotel Gude GmbH & Co. KG
Frankfurter Straße 299
34134 Kassel
Germany
Phone: +49 561 4805-0
E-mail:gude

If you require content or documents in an accessible version, we will provide you with these on request within a reasonable period of time.

7. arbitration procedure

Complaints and market surveillance
If you believe that this website or mobile application is not accessible, you can contact the contact point mentioned in this statement. If no satisfactory solution is found within a reasonable period of time, you can contact the competent market surveillance authority:
MLBF (under construction)
c/o Ministerium für Arbeit, Soziales, Gesundheit und Gleichstellung Sachsen-Anhalt
Postfach 39 11 55

39135 Magdeburg
Phone: 0391 567 6970
E-mail: MLBF(at)ms.sachsen-anhalt.de